Privacy Policy for Virgein

This Privacy Policy describes how Virgein (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website ([www.virgein.com]) (the “Site”). We are committed to protecting your privacy and complying with the applicable data protection laws in India, including the Information Technology Act, 2000, and its associated rules.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This may include your name, email address, postal address, phone number, payment information (processed securely by our payment gateway), username, password, and any other information you choose to provide.   
   
• Order Information: When you make a purchase, we collect information about your order, including the products you purchased, your shipping address, and your billing address.
• Device Information: We automatically collect certain information about your device, including your IP address, web browser, operating system, time zone, and referring website.
• Usage Information: We collect information about how you use our Site, including the pages you visit, the products you view, and the links you click.
• Marketing Information: With your consent, we may collect information about your marketing preferences, such as your interest in receiving email updates about new products and promotions.

2. How We Use Your Information

We use your information for the following purposes:

• To Fulfill Orders: We use your order information to process and ship your purchases, and to provide customer support related to your orders.
• To Improve Our Site: We use device and usage information to understand how our Site is being used and to make improvements to its functionality and user experience.
• To Personalize Your Experience: We may use your information to personalize your experience on our Site, such as recommending products that might be of interest to you.
• To Communicate with You: We may use your contact information to send you emails or other communications related to your orders, your account, or our marketing promotions (with your consent).
• To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
• To Prevent Fraud: We may use your information to detect and prevent fraudulent activity on our Site.

3. How We Share Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party service providers who help us operate our Site, such as payment processors, shipping carriers, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.   
   
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.   
   

4. Your Choices

• Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.   
   
• Cookies: You can control the use of cookies through your web browser settings. However, disabling cookies may affect the functionality of our Site.   
   

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.   

We will retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.   

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.   

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”   

If you have any questions about this Privacy Policy, please contact us at:

contact@virgein.com